Outlook Web Access (OWA) Help

Help Logging into OWA
Password Issues
User's Guides
Configure the Outlook client for use from home

1. If you are running any type of pop-up blocker, allow pop-ups for this site. If you do not allow pop-ups, the site will not work properly.

2. Click on the link in the center of the page above where it says "Click Here to Access Your WebMail".

3. Next, you will be prompted for your username and password. Please use your email addresss (username@rowan.edu) as your username.

If your current password does not work, enter your Social Security Number with no spaces as your password. Instructions for changing your password are below.

4. Once you've logged in successfully, the Outlook Web Client will appear. All of your email, folders, address books and calendar information from GroupWise will have been imported into Outlook. Your folders from Groupwise will appear when you expand (click on the + sign) the Cabinet folder. All new mail arrives in your inbox.

5. When you are finished using Outlook Webmail, be sure to log off everytime using the log off button in the upper right-hand corner of the application window and then close the browser completely.

If you do not quit your browser software, the next user at your computer may possibly be able to access your email. By closing out the browser, you will prevent this from happening.

The E-mail Server will not accept passwords less than 5 (five) characters long. If you have difficulty logging in, or if you know your password is less than 5 characters long you will need to go http://www.rowan.edu/password and change your password.

On the Rowan "Change your Password Page" Your password for both email and logging into all of Rowan's network resources will be changed and synched. In the fields provided, enter your user name (not your email address - you only need to use your email address to log into OWA), your current password, the password you wish to change to, and the new password again (your new password needs to be atleast 5 characters long). Finally, hit submit and wait for the web site to confirm that your password has been changed. Now you can use the new password to log onto the Outlook Webmail system and network resources on Campus.

OWA was developed for use with Internet Explorer 6. The features and look of OWA are very different when using a browser other that IE6. Please select the user guide for the browser that you are using.

Using OWA with Internet Explorer 6

OWA User's Guide for IE6 - this is a PDF You will need Adobe Acrobat to view this document. If you do not have it, you can download it here: http://www.rowan.edu/download

Using OWA on a Mac or PC using a browser other than Internet Explorer 6

OWA User's Guide

Instructions for Outlook 2003 Users - Knowledgebase Article (will open in new window)

Instructions for Outlook 2000/XP Users - Knowledgebase Article (will open in new window)